Privacy Policy

Owner & Data Controller

The entity responsible for collecting and processing personal data submitted through this website is:

As the Data Controller, AzulDigital.ai determines the purposes and means by which personal data is processed. All data practices described in this policy apply to information collected through our website and any related digital touchpoints, including our AI-powered tools, support portal, and communication channels.

Types of Data We Collect

This website may collect the following categories of Personal Data, either provided directly by the User or gathered automatically through the use of tracking technologies during normal site operation:

• Trackers (cookies, pixels, tags, and similar technologies)
• Usage Data (pages visited, time on site, click paths, session duration)
• Session statistics and number of active users
• Email address
• First name and last name
• Device information (browser type, operating system, device identifiers)
• Geography and region (derived from IP or user input)
• Unique device identifiers for advertising and analytics purposes
• Page views and browsing history within this website
• Interest and behavioral inference data
• Address, phone number, and contact details (when submitted via forms)

All Personal Data requested through our website forms is mandatory unless explicitly indicated as optional. Failure to provide mandatory data may render certain services unavailable. Data collected automatically is used solely to improve site performance and user experience.

Mode & Place of Processing

Methods of Processing

AzulDigital.ai employs appropriate technical and organizational security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing follows documented internal procedures aligned with the stated purposes of collection. Personal Data may be accessed by our team or by trusted external parties—including service providers, IT vendors, hosting companies, or communications agencies—only to the extent necessary to fulfill those purposes.

Place of Processing

Data is processed primarily at AzulDigital.ai's operating location in Hialeah, Florida, and at the facilities of any third-party service providers we engage. If you are located outside the United States, please be aware that your data may be transferred to and processed in the US, where privacy laws may differ from those in your jurisdiction. We take reasonable steps to ensure any such transfer is handled lawfully and securely.

Retention Period

Personal Data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized. Users may request deletion of their data at any time, subject to legal obligations that may require us to retain certain records.

The Purposes of Processing

AzulDigital.ai collects and uses Personal Data for the following purposes:

• Delivering and improving our website and digital services
• Responding to inquiries, form submissions, and support requests
• Complying with applicable legal obligations and regulatory requirements
• Responding to lawful enforcement requests from competent authorities
• Protecting the rights, interests, and property of AzulDigital.ai and its users
• Detecting, preventing, and investigating malicious or fraudulent activity
• Traffic analysis, performance optimization, and load distribution
• Website analytics and audience measurement
• Tag and tracking technology management
• User database management and CRM operations
• Delivering interest-based and retargeted advertising campaigns
• Displaying content from third-party platforms embedded on this site
• Facilitating social media interactions and integrations
• Heat mapping and session recording for UX research purposes

Services & Third Parties

To operate effectively, AzulDigital.ai relies on a number of third-party services that may process Personal Data on our behalf. Each service is bound by appropriate data processing agreements and operates under its own privacy policy.

Advertising & Remarketing

These services allow us to deliver targeted advertising and measure campaign performance. They may use behavioral data to serve relevant ads across other platforms.

Analytics

Analytics tools help us understand how visitors interact with our website so we can continually improve the experience and measure performance.

User Communication & CRM

These services power our contact forms, email outreach, and client relationship management systems.

Tag Management

Infrastructure & Content Delivery

Heat Mapping & Session Recording

Session recording tools allow us to review how users navigate the site. Recordings are used exclusively for UX improvement and are never shared externally.

Embedded Media

Opting Out of Interest-Based Advertising

Users who do not wish to receive interest-based or behavioral advertising have several options to limit or opt out of such targeting:

• Use the individual opt-out mechanisms provided by each advertising service (links available in their respective privacy policies)
• Configure your browser to block or delete cookies and tracking technologies
• Use opt-out tools from industry bodies such as the Digital Advertising Alliance (DAA) at optout.aboutads.info or the Network Advertising Initiative (NAI) at optout.networkadvertising.org
• Enable "Do Not Track" signals in your browser settings (note: not all services are required to honor these signals)
• Manage consent preferences through our Cookie Policy settings below

Please note that opting out of interest-based advertising does not mean you will stop seeing ads entirely—it means the ads you see will be less tailored to your inferred interests.

Cookie Policy

This website uses cookies and similar tracking technologies to enhance functionality, analyze performance, and support targeted advertising. Cookies are small text files stored on your device when you visit a website. They allow us to recognize your browser across sessions and remember your preferences.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function. These cannot be disabled.
• Performance & Analytics Cookies: Track how visitors interact with the site (page views, time on site, error messages). Used to improve performance.
• Functional Cookies: Remember your preferences (e.g., language, region, form auto-fill) to personalize your experience.
• Targeting & Advertising Cookies: Set by our advertising partners to build a profile of your interests and serve relevant ads on other sites.

You may control or disable non-essential cookies through your browser settings or by using a cookie management tool. Disabling certain cookies may limit access to some features of this website.

Further Information for EU Users (GDPR)

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) grants you specific rights regarding the processing of your personal data. AzulDigital.ai is committed to honoring these rights in full.

Legal Basis for Processing

We process Personal Data only when a valid legal basis exists under GDPR Article 6. Processing may occur when:

• You have given explicit consent for one or more specific purposes
• Processing is necessary for the performance of a contract with you
• Processing is required to comply with a legal obligation
• Processing is necessary to protect the vital interests of you or another person
• Processing is carried out in the public interest or in the exercise of official authority
• Processing is necessary for our legitimate interests, provided these do not override your rights and freedoms

Your Rights Under GDPR

To exercise any of these rights, contact us at info@azuldigital.ai. We will respond within 30 days and may require identity verification before processing your request.

Additional Information for US Residents

This section applies to residents of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and Montana, each of whom may have specific rights under their state's privacy legislation.

Notice at Collection

At or before the time we collect Personal Data, we provide notice of the categories collected and the purposes for which they will be used. Categories we may collect include:

• Identifiers (name, email address, IP address, device ID)
• Internet or other electronic network activity information (browsing behavior, search history on our site)
• Geolocation data (general location derived from IP address)
• Inferences drawn from the above to create a profile about preferences or interests

Your US Privacy Rights

Depending on your state of residence, you may have the following rights regarding your Personal Information:

• Right to Know / Access: Request disclosure of categories and specific pieces of Personal Information we have collected about you.
• Right to Correct: Request correction of inaccurate Personal Information we maintain.
• Right to Delete: Request deletion of Personal Information we have collected, subject to certain exceptions.
• Right to Data Portability: Receive a copy of your Personal Information in a portable format.
• Right to Opt Out of Sale or Sharing: Direct us not to sell or share your Personal Information for cross-context behavioral advertising.
• Right to Opt Out of Targeted Advertising: Opt out of the processing of your Personal Information for targeted advertising purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
• California-Specific Rights: California residents may also have rights under the Shine the Light Law regarding disclosure of Personal Information to third parties for direct marketing.

To exercise any US privacy right, contact us at info@azuldigital.ai with a description of your request. We will respond within the timeframe required by your state's law (typically 45–60 days) and may ask you to verify your identity.

Additional Information

Legal Action

Personal Data may be used by AzulDigital.ai to pursue legal action or defend against claims in the event of misuse of this website or associated services. We reserve the right to disclose Personal Data to competent authorities in response to lawful requests, subpoenas, or court orders.

System Logs & Maintenance

For the purpose of operation, maintenance, and security, this website and any third-party services it uses may collect system logs, which may contain IP addresses, access timestamps, request types, and other diagnostic information. This data is not used to identify individual users except in cases of suspected security incidents or policy violations.

Changes to This Privacy Policy

AzulDigital.ai reserves the right to modify this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Where required by law, we will notify affected users of material changes via email or a prominent notice on this website. Continued use of our website following the posting of changes constitutes acceptance of those changes.

Contact & Data Requests

For any questions, concerns, or requests related to this Privacy Policy or the processing of your Personal Data, please contact us at:

Definitions & Legal References

• Personal Data: Any information that directly or indirectly identifies or can identify a natural person, including online identifiers such as IP addresses, cookie IDs, and device fingerprints.
• Sensitive Personal Information: A subset of Personal Data that includes data revealing racial or ethnic origin, political opinions, religious beliefs, health information, sexual orientation, or financial account details, as defined under applicable privacy law.
• Usage Data: Data collected automatically when a User accesses this website, including IP address, browser type, operating system, referral URL, pages visited, time and date of visit, and time spent on each page.
• Data Controller: The natural or legal person, public authority, agency, or other body that—alone or jointly with others—determines the purposes and means of processing Personal Data.
• Data Processor: Any natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller.
• Tracker: Any technology—including but not limited to cookies, web beacons, pixel tags, browser fingerprinting scripts, and local storage objects—that enables the tracking or identification of a User across sessions or websites.
• User: Any individual who accesses and uses this website, including visitors, prospects, and clients.
• Service: The website azuldigital.ai and any related applications, tools, or platforms operated by AzulDigital.ai.